We understand life happens, minds change, priorities shift, etc., and the last thing you need is to be questioned, forced to jump through hoops or not feel heard, so we made sure we kept our Installation Cancellation and Return Policies very simple.

You can return any golf simulator package, for any reason, up to the point of installation; once we install your golf simulator though, it is yours to keep; we cannot accept a return. Returns will be processed within 5 days of the return date; we will try and get this done faster for you, but sometimes the weekends create a little delay. You have up to 48 hours prior to scheduled installation to cancel the appointment and receive a full refund, but last-minute cancellations within 48 hours prior to installation will receive a full refund minus the $700 delivery and installation fee.

 We do need all cancellations in writing, so please email service@virtualgolfunlimited.com to submit your cancellation request.