FAQs

It is true, sites like Carl's Place, Rain or Shine and Top Shelf have a lot of studio packages to choose from, but all of their packages are partial studio packages, not one of these sites allows you to order 100% of the components you will need for a complete simulator studio, this is where we come in. We are the only site to offer complete simulator studio packages, we deliver for free, saving you hundreds of dollars in shipping, and we are the only site to offer not just the studio install, but we can also help install all of the software as well, and we are the only site that offers a FREE in-home consultation so you can feel confident you are getting the best system for your wants and needs. On top of all of this, our pricing is the same as the other guys, so you are paying the same amount of money but receiving world-class customer service at no additional cost. Lastly, we hand you the reigns, all four of our packages are customizable, you have the power to pick and choose all of the components that are important to you, and we will deliver that package to your doorstep for free - hopefully that answers your question as to why we are the fastest growing golf simulator site out there. 

No problem; we are seeing this more and more. The process is easy; just give us a call or contact us through the website, and we will schedule a free in-home consult to come look at your space and walk you through your options that will fit within your budget. The bottom line here is that we want to make sure everyone who wants a golf simulator can get one. Yes, there are some space constraints, but as long as you have at least 9’ in height, we should be able to find you a solution. Call us; the consultation is free, and we really do want to help, whether you purchase from us or not.

The rule of thumb is to get the largest screen your space can accommodate.

The overall space requirements will depend on the size screen you purchase, but the Rapsodo monitor needs to sit 6’ to 8’ behind the ball, and the ball should be 8’ to 10’ from the screen; so, for the Rapsodo golf monitor, your minimum room length requirement would be 14’, but ideally you would want a room length of 16’ or more so you can swing freely and not feel claustrophobic.

The SkyTrak golf monitor is placed next to the ball, so your overall space requirements will be dictated by the size screen you purchase. The minimum room length, regardless of the golf monitor used, is no less than 14’; anything less than that, and it may impede your backswing and feel a little confined.

We get asked this one a lot; yes, we love doing special installations for Christmas, Father’s Day, anniversaries, surprise birthdays, etc. We will schedule a time that works for the event; so, weekends, late nights, early mornings, there is no time that is off limits, except on an actual holiday, our installers want to be with their families too. But we will make the installation special by adding a massive bow to top off the gift, and we will schedule a time to come back or consult over the phone to walk the lucky gift recipient through all the ins and outs of his or her new golf simulator.

We install simulators every day, so we are getting pretty good at this install thing; our typical installation will take about 4 - 6 hours for a standard simulator studio, about 8 hours for a custom-built studio. Install times include a clean-up, a walk-through of your new simulator, and to collect a couple final signatures from you.

The next step is up to you; after we have completed the installation, we are more than happy to sit with you and walk you through the software download and set-up, or, you can perform this task on your own at your leisure. This part of the process will take about 30 - 45 minutes or so, but because your Rapsodo, SkyTrak and Uneekor accounts will be tied to you and your email address, we cannot perform this function for you; we either need to do it with you or you do it on your own. After the software is downloaded, you are ready to pick a course and let'r rip!

You can always call us at (833) 904-GOLF; we will help however we can, but if it turns out to be a component issue, we will help you get in contact with that component’s manufacturer, so the issue can get resolved as quickly as possible.

Over time, some components will need to be replaced; when that happens, give us a call, and we will help you out. You can call the manufacturer; all our vendor partners have amazing customer service representatives, but calling us may help expedite the process for you. Our goal is to be your easy button, so give us a call and let us wow you with some world-class service.

We are very glad you like those. We get those from Carly, a local baker close to our facility; she makes a lot more than just delicious cookies. Feel free to order more from her; her website is www.homeoftraditionaltreats.com, or call her at (530) 751-6493.